Clinical Lab Assistant
Company: Renown Health
Posted on: December 4, 2019
Position Purpose: The primary responsibility for this position will
vary and may include any (or a combination of all) of the
- Under the direction of department leadership (or CLS designated
in charge), proficiently collects blood specimens in a timely
manner as specified by laboratory policies and procedures and in
accordance with federal and state regulations.
- Under direction of department leadership (or CLS designated in
charge), proficiently receive, prepare, process and store samples
for testing; this includes properly tracking and delivering of
samples to appropriate departments. Must prepare shipments for, and
interact with reference lab.
- Uses the laboratory information system to determine test status
and keep nursing personnel informed to assist in and expedite
- Other support tasks include telephone answering, non-blood
specimen collections, special procedures, customer support, and any
clerical duties required.
- May perform twelve-lead EKG's (400288 only)
Duties listed above may provide support for a 24-hour/7-day a week
operation to aid the physician in the diagnosis and treatment of
patients. The incumbent is expected to be technically proficient at
all times in a variety of stressful and challenging situations such
as a trauma or a code blue situation (depending on location).
Technical proficiency includes, but not limited to venipuncture,
capillary collections, arterial collections, pediatric patients and
critical care patients.
The following may be expected depending on incumbents home cost
center or location working:
Perform all registration, scheduling, order entry and reception
functions and may float to various lab sites within the health
This position expedites and provides healthcare access through the
accurate gathering of demographic, sponsorship or guardian data,
insurance, clinical, financial, and statistical information from a
variety of sources, i.e. patients, patient's families, physicians,
physician office staff, county and/or governmental agencies, CMS,
This position ensures reimbursement for services rendered through
verification of insurance eligibility/benefits, obtaining insurance
authorization within required time frame, identification and
collection of patient financial obligation and accurate charge
order entry. Serves the patient and family in such a manner as to
make the admission process as comfortable and pleasant as
This position may require driving company vehicles in order to
render laboratory services to Renown Health patients.
Scheduling of hours may be changed, as company deems necessary.
Cover "on-call" hours as requested. Nature and Scope: Renown Health
Clinical Laboratory is a 24-hour/7-days a week operation, providing
laboratory services to an inpatient and outpatient population of
This position is challenged to diagnose and treat human responses
to health problems. The incumbent must provide optimal patient care
through assessment, planning, implementation, and evaluation of
neonatal, pediatric, adolescent, adult, and geriatric patients and
The major challenge in this position is to perform and ensure
quality and timely specimen collection, specimen transport,
specimen preparation, computer entry, reception, telephone
answering, report handling, and many other miscellaneous clerical
duties. Customer service expectations are surpassed through
appropriate use of interpersonal skills, organization of workload,
observation of all policies, control procedures, proper patient
identification, and proper attention to personal appearance.
Patient issues (concerns, problems, requests) must be clearly
reported to nursing and/or medical staff through direct
Must be able to communicate with a diverse patient population and
their family when performing bedside procedures. Must be able to
approach and interact with customers in an age appropriate manner
at all times. Positive customer service behaviors are expected at
Responsible for training students, mentoring new personnel, and
honing the skills of laboratory assistants at Levels I and II.
Training will be conducted via departmental orientation and
Must be knowledgeable of and observe all safety requirements in a
laboratory and hospital. A comprehensive knowledge must be
maintained in all procedures for which performance is required.
Competency in work related skills must be demonstrated
Incumbents working in a Healthy Tracks facility will gather and
obtain additional information and accurately document the data for
Healthy Tracks reporting. If a patient presents with a Healthy
Tracks requisition incumbent will be trained and responsible for
gathering the following data in addition to drawing the
- Patients vitals
- Limited patient history
- Waist circumference
The incumbent uses professionalism and diplomacy with interacting
with patients of all ages, their families, physicians, physician
office staff and other health care providers in the accurate
collecting of demographic, clinical, and financial information in
person or via telephone interviews.
Takes an active role in decreasing accounts receivables by
following established guidelines, regulations, policies and
procedures during the registration process in accurately:
- Obtaining and accurately entering demographic, clinical,
financial information into the computer system.
- Explaining and obtaining signatures on admission, clinical and
- Collecting accident information
- Identifying all insurance payer sources
- Identifying payer order sequence
- Verifying insurance eligibility
- Obtaining insurance notification
- Charge order entry processing
- Determining estimated cost for services being rendered
- Identifying and collecting patient financial obligation
amounts, i.e. co-payments, co-insurance, deductibles, etc.
- Documenting all information collected timely and in accordance
with department requirements.
Explores the financial need of the patient and when appropriate
refers the customer to the appropriate federal, state, or county
The incumbent is responsible for scheduling, order entry and
reception functions and assists in completion of departmental
This position has the authority to solve problems following
established company guidelines. Decisions that must be referred to
a supervisor are matters that involve problems which can develop
negatively towards the company, time off requests, sick time, work
schedules, interoffice problems, etc.
This position does provide patient care. The foregoing description
is not intended and should not be construed to be an exhaustive
list of all responsibilities, skills and efforts or work conditions
associated with the job. It is intended to be an accurate
reflection of the general nature and level of the job. Minimum
Qualifications: Requirements - Required and/or Preferred Education:
Must have working-level knowledge of the English language,
including reading, writing and speaking English. Experience: Recent
general laboratory experience or phlebotomy experience is
preferred. License(s): Requires current State of Nevada license for
Laboratory Assistant or an application must be submitted during the
six-month interim/training period. Failure to apply for and/or
receive a license by the seventh month will result in termination.
Incumbent may also possess an active Point of Care licensure, which
would take the place of a State of Nevada license for Laboratory
Valid State of Nevada or California driver's license and ability to
pass Renown Health's Department of Motor Vehicle Report criteria.
(does not apply for cost centers 200287, 200289, 200290, 400288,
Ability to pass ASCP Board of Registry Examination for Phlebotomy
Technician is preferred. Certification(s): Completion of EKG
monitor class within 1 month of hire (400288 only) Computer /
Typing: Must possess, or be able to obtain within 90 days, the
computers skills necessary to complete online learning requirements
for job-specific competencies, access online forms and policies,
complete online benefits enrollment, etc.
Keywords: Renown Health, Reno , Clinical Lab Assistant, Healthcare , Reno, Nevada
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