Chief Operating Officer
Company: Gpac
Location: Reno
Posted on: May 23, 2023
Job Description:
Job Description
Chief Operating Officer
(Salary placement within the range depends on qualifications and
budget constraints)
Plus 100% paid PERS (defined benefit) retirement, health insurance,
vacation and sick leave
Applications are invited for the full-time position of Chief
Operating Officer (COO) for The Company. The COO position manages
and oversees the design, installation, operation, and maintenance
of the ICT, Managed Data Services, Corporate IT, Field
Installation, Field Repair, Network Construction, Network
Engineering, Network Operations Center and Outside Plant
Engineering work group activities in a multi-enterprise environment
to provide service to The Company' customers in a productive and
cost efficient manner. Position is responsible for the selection,
development and assessment of staff; implementation of Company
policy and procedures; development and execution of internal
operating procedures and methodologies in conjunction with the PMO
and coordination of effective communications with all other work
groups within Company.
The COO shall be responsible for adhering to the following core
values:
- Communicate, actively share knowledge and information
- Accountable, take ownership and responsibility for making,
keeping and answering for all commitments to each other and our
customers
- Respect, show respect for all
- Cooperate, work as a unified team
- Passionate, passionate about providing employees and customers
innovative technology solutions through continual personal and
professional growth.
Examples of essential duties and responsibilities includes but not
limited to:
- Oversees departments that plan, design, install, and maintain
activities for Long Distance, Telephone, Broadband, and Managed
Data Services products to provide service to customers and maintain
The Company "presence" in the areas we serve.
- Develops long range plans for the department taking into
account new and emerging technologies, regulatory environment,
customer demand, system reliability and financial requirements.
Works with vendors, contractors and others relevant parties to
adapt new technological offerings to services offered by the
Company
- As a member of the Company management team participates in
strategic planning and policy development for the Company and
identifies system goals, needed policy revisions, and operational
procedures.
- Provides guidance and direction to staff through training and
development programs and sound management techniques to direct and
oversee employee activities geared to meet department objectives
and support employee development. Selects, trains, schedules,
evaluates, and when appropriate, disciplines functional supervisors
assigned to the department.
- Develops productivity measures for the various functions within
the department and establishes and/or oversees the development and
implementation of performance goals and behavioral expectations for
department staff. Personally, performs and oversees relevant
observations and inspections of functional work requirements of
staff.
- Develops or arranges for programs or activities intended to
ensure departmental staff understand and comply with regulations,
Company policies, internal procedures and guidelines concerning
safety, administration, and work requirements.
- Directs planning, designing, installing, and maintaining
activities for Long Distance, Telephone, Broadband, and Managed
Services products to provide service to customers and to maintain
The Company "presence" in the areas we serve.
- Develops annual budget for the department researching costs of
equipment, supplies and staff needed to complete assigned projects
to ensure maximum benefit is achieved for funds expended and all
budget variances are discussed with CEO/General Manager.
Coordinates budgetary needs of subordinate work units and prepares
the annual department budget and interim budgeting
comparisons.
- Responsible for development, implementation and monitoring of
internal departmental technical and administrative procedures,
service and staff scheduling and salary administration for the
Operations Department.
In depth knowledge in technologies, manufacturers, software, and
hardware such as:
- Network: topologies, design, maintenance, and
implementation
- Network and system security with firewalls, VPN's and
routers
- FTTH standards and protocols
- MEF Standards
- Linux/Unix operating systems and server administration
- Extensive knowledge of PC's, network hardware, network
topology, operating systems, software, printers, gateways, routers,
SAN/NAS, tape backup, UPS, patch panels,
- Remote add/drop multiplexers, xDSL protocols and standards, ATM
circuits, TDM, Active Ethernet, GPON
- In depth knowledge of Windows Systems including Active
Directory and Servers.
- In depth knowledge of server virtualization technologies such
as VMware vSphere.
- Knowledge of TCP/IP, BGP, OSPF, Spanning Tree, Mac
authentication, Tacacs.
- In depth knowledge of wireless Technologies
- Regulatory compliance; FCC, ARIN, OPUC and CALEA, OSHA
- Knowledge of IP Phone technologies/Services
- Knowledge of WireShark and ethereal sniffer
- Knowledge of Security packages and appliances
EXPERIENCE and/or TRAINING: Any combination of training, education
and experience that would provide the required skills, knowledge
and abilities needed to perform the assigned duties of the
position.
- Completion of the requirements for a bachelor's degree in
Engineering, Electronics, Computer Science, Business, Management or
a closely related field or equivalent.
- At least ten (7) years progressively responsible experience in
strategic management, designing and meeting long and short-range
budgets, designing and implementing work plans, project management,
directing multi-functional departments, and evaluating technology
and service offerings.
- At least five (5) years experience Developing and cascading the
organization's strategy/mission statement to the lower-ranking
staff, and implementing appropriate rewards/recognition and
coaching/corrective practices to align personnel with company
goals.
- At least five (5) years experience planning by prioritizing
customer, employee, and organizational requirements.
- CAPM Certification (Certified Associate of Project Management)
attained within 12 months of hire, a PMP (Project Management
Professional) is preferred.
- Experience with Virtualization Environment (VMWare or Microsoft
Hyper-V preferred), data storage products, (SAN and NAS) and
familiar with RMM and MSP platforms.
- Attain OSHA 30 within 6 months of hire.
Position will remain open until filled. Your application materials
must clearly show your qualifications for the position to receive
further consideration. Applicants may be required to take a test,
submit supplemental material and/or take part in an interview.
Successful candidate may be subject to employment screenings.
BENEFITS:
- Retirement - Public Employee Retirement (PERS) - A defined
benefit plan. Benefit payment is based on the average of the 36
highest consecutive months of service. Company pays 100% of
contribution, and employee has no Social Security deduction. Five
years to vest.
- Company pays 100% of employee premiums for medical, dental,
long-term disability, vision and life insurance. (Dependent
coverage available at cost to employee.)
- Deferred Compensation plan allows employee to invest money in
Pre-Tax dollars to save for retirement.
- Vacation Leave - starting at 12 days per year.
- Holidays - 12 days per year.
- Sick Leave - 15 days per year.
- Sick Leave Conversion Program-unused sick leave may be
converted into retirement service credit.
- Tuition Reimbursement and Computer Purchase Program.
- Supplemental Life Insurance, Wellness and Safety Program,
Employee Assistance Program and Credit Union membership are
available.
Please submit a resume for consideration. Only those qualified
applicants with a provided resume will be contact.
If you would like to learn more about this opportunity or other
opportunities in information technology or telecommunications,
please contact elizabeth.krauss-shadley@gogpac.com or by
calling/texting 605-679-9245.
All qualified applicants will receive consideration without regard
to race, age, color, sex (including pregnancy), religion, national
origin, disability, sexual orientation, gender identity, marital
status, military status, genetic information, or any other status
protected by applicable laws or regulations. GPAC (Growing People
and Companies) is an award-winning search firm specializing in
placing quality professionals within multiple industries across the
United States since 1990. We are extremely competitive,
client-focused and realize that our value is in our ability to
deliver the right solutions at the right time.
Keywords: Gpac, Reno , Chief Operating Officer, Executive , Reno, Nevada
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