Chief Operating Officer

Company: GPAC
Location: Carson City
Posted on: May 23, 2023

Job Description:

CHIEF OPERATING OFFICERThe COO position manages and oversees the design, installation, operation, and maintenance of the ICT, Managed Data Services, Corporate IT, Field Installation, Field Repair, Network Construction, Network Engineering, Network Operations Center and Outside Plant Engineering work group activities in a multi-enterprise environment to provide service to The Company's customers in a productive and cost efficient manner. Position is responsible for the selection, development and assessment of staff; implementation of Company policy and procedures; development and execution of internal operating procedures and methodologies in conjunction with the PMO and coordination of effective communications with all other work groups within Company. -ESSENTIAL DUTIES AND RESPONSIBILITIES1. Oversees departments that plan, design, install, and maintain activities for -Long Distance, Telephone, Broadband, and Managed Data Services -products to provide service to customers and maintain The Company "presence" in the areas we serve.2. Develops long range plans for the department taking into account -new and emerging technologies, regulatory environment, customer demand, system reliability and financial requirements. Works with vendors, contractors and others relevant parties to adapt new technological offerings to services offered by the Company.3. As a member of the Company Management Team, participates in -strategic planning and policy development -for the Company and identifies system goals, needed policy revisions, and operational procedures.4. Provides guidance and direction to staff through training and development programs and sound management techniques to direct and oversee employee activities geared to meet department objectives and support employee development. Selects, trains, schedules, evaluates, and when appropriate, disciplines functional supervisors assigned to the department.5. Develops productivity measures for the various functions within the department and establishes and/or oversees the development and implementation of performance goals and behavioral expectations for department staff. Personally, performs and oversees relevant observations and inspections of functional work requirements of staff.6. Develops or arranges for programs or activities intended to ensure departmental staff understand and comply with regulations, Company policies, internal procedures and guidelines concerning safety, administration, and work requirements.7. Develops annual budget for the department researching costs of equipment, supplies and staff needed to complete assigned projects to ensure maximum benefit is achieved for funds expended and all budget variances are discussed with CEO/General Manager. Coordinates budgetary needs of subordinate work units and prepares the annual department budget and interim budgeting comparisons.8. Responsible for development, implementation and monitoring of internal departmental technical and administrative procedures, service and staff scheduling and salary administration for the Operations Department.TECHNICAL REQUIREMENTS:--- Network: topologies, design, maintenance, and implementation--- Network and system security with firewalls, VPN's and routers--- FTTH standards and protocols--- MEF Standards--- Linux/Unix operating systems and server administration--- Extensive knowledge of PC's, network hardware, network topology, operating systems, software, printers, gateways, routers, SAN/NAS, tape backup, UPS, patch panels,--- Remote add/drop multiplexers, xDSL protocols and standards, ATM circuits, TDM, Active Ethernet, GPON--- In depth knowledge of Windows Systems including Active Directory and Servers.--- In depth knowledge of server virtualization technologies such as VMware vSphere.--- Knowledge of TCP/IP, BGP, OSPF, Spanning Tree, Mac authentication, Tacacs.--- In depth knowledge of wireless Technologies--- Regulatory compliance; FCC, ARIN, OPUC and CALEA, OSHA--- Knowledge of IP Phone technologies/Services--- Knowledge of WireShark and ethereal sniffer--- Knowledge of Security packages and appliances -EXPERIENCE and/or TRAINING: -Any combination of training, education and experience that would provide the required skills, knowledge and abilities needed to perform the assigned duties of the position.
--- Completion of the requirements for a -bachelor's degree in Engineering, Electronics, Computer Science, Business, Management -or a closely related field or equivalent.
--- At least ten (10) years progressively responsible experience in strategic management, designing and meeting long and short-range budgets, designing and implementing work plans, project management, directing multi-functional departments, and evaluating technology and service offerings.
--- At least five (5) years experience Developing and cascading the organization's strategy/mission statement to the lower-ranking staff, and implementing appropriate rewards/recognition and coaching/corrective practices to align personnel with company goals.
--- At least five (5) years experience planning by prioritizing customer, employee, and organizational requirements.
--- CAPM Certification (Certified Associate of Project Management) attained within 12 months of hire, a PMP (Project Management Professional) is preferred.
--- Experience with Virtualization Environment (VMWare or Microsoft Hyper-V preferred), data storage products, (SAN and NAS) and familiar with RMM and MSP platforms.
--- Attain OSHA 30 within 6 months of hire.If you would like to learn more about this or other Telecommunications opportunities, contact George Leppert with gpac at George.leppert@gogpac.com or 605-305-3809All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Keywords: GPAC, Reno , Chief Operating Officer, Executive , Carson City, Nevada