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General Manager

Company: Crystal Inn Hotel & Suites
Location: Carson City
Posted on: January 24, 2023

Job Description:

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: STAYBRIDGE
DescriptionAt Staybridge Suites, our General Managers directly supervise all functions of the hotel while leading and managing a team of outstanding associates.They draw from previous management and hotel operation experience, along with company provided training to exceed guest satisfaction. We offer unique company perks and benefits such as: ---Health, Dental, Vision, and Pet benefits for Full-Time Associates ---Pay for Grades for Dependents ---Scholarship Programs for Associates and Dependents ---Gym Reimbursement About the Job

--- - Responsible for day to day operations of the hotel.
--- - Prepare and create annual revenue budget to assist Home Office with annual operating budget.
--- - Accountable for monitoring monthly expenditures and reviewing financial statements with Senior Director.
--- - Responsible for meeting and exceeding cost per room and labor budgets. --- - Works closely with sales team to attain revenue goals set for target accounts.
--- - Review labor daily for all associates and departments to ensure compliance with hotel policies and legal requirements.
--- - Meet deadlines, including but not limited to, financial accounting, inventory, deposits, change orders, HR compliance, payroll, and month end procedures.
--- - Responsible for recruiting, hiring, and training all associates according to established guidelines, under the direction of HR.
--- - Prepare and maintains associate schedules according to established guidelines.
--- - Provide regular updates to Senior Director, HR, and corporate leadership team in all situations pertaining to them.
--- - Manage and maintain cleaning and safety procedures with housekeeping team according to established guidelines.
--- - Manage and coordinate maintenance program with maintenance team according to established guidelines.
--- - Monitor and strive to exceed outstanding guest service while reviewing all guest provided feedback.
--- - Live the values of SERVE (Safety, Excellence, Respect, Value, and Efficiency) and ensure associates are engaged in the program.
--- - Comply with all IHG brand requirements and standards.
--- - Coordinate capital improvement projects to maintain/upgrade quality standards and property image and to protect assets.
--- - Have knowledge of hotel property management system, HR management system, and work with IT to resolve hardware and software issues.
--- - Responsible for managing performance for all associates relating to coaching, counseling, and performance management.
--- - Responsible for completing weekly, monthly, quarterly, and yearly projects and tasks according the established guidelines.About You

--- - Excellent customer service skills
--- - Ability to follow and understand instructions.
--- - Ability to work quickly and efficiently.
--- - Must be able to stand, lift, bend, push, and lift up to 50 lbs. --- - Must be 21 years or older for purposes of obtaining license and serving alcohol.
--- - 1-2 years of housekeeping-related experience preferred.
--- - 1-2 years supervision-related experience required.
--- - 1-3 years experience with InterContinental Hotels Group (IHC) preferred.
--- - 1-3 years experience with extended-stay brand hotel preferred.Who We AreMacCall Management is a unique, independent hotel group based in Salt Lake City, Utah.We also own and operate the Crystal Inn Hotel & Suites brand, celebrating 25 years of exceptional guest service by "delighting every guest, every day, one at a time."We believe and live our core values of SERVE.Safety, Excellence, Respect, Value, and Efficiency. QualificationsSkillsRequired Customer Service Advanced Preferred Some Knowledge Microsoft Excel Some Knowledge Employee Relations Some Knowledge BehaviorsPreferredLeader: Inspires teammates to follow them Innovative: Consistently introduces new ideas and demonstrates original thinking Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well MotivationsPreferredSelf-Starter: Inspired to perform without outside help Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Keywords: Crystal Inn Hotel & Suites, Reno , General Manager, Executive , Carson City, Nevada

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