Service Delivery Project Manager - Reno, NV.
Company: Alamon Inc.
Posted on: September 22, 2022
Service Delivery Project Manager
Great opportunity to join an amazing team!
Are you ready to embark on a new adventure? Alamon Inc. is looking
to hire a Service Delivery Project Manager. The Service Delivery
Project Manager will be responsible for managing customer
relationships and communications during projects, developing
budgets and project plans, and monitoring project progress through
completion. This also includes management of issues, risks, and
project change requests to ensure successful and on-time project
delivery. Contribute to process improvement initiatives as it
relates to improving project delivery.
The Service Delivery Project Manager will focus on and has the
authority to run the project on a day-to-day basis and is
responsible to ensure the operations team produces the required
on-site production and deliverables of quality within the specified
constraints of time and cost.
Learn about how great a career at Alamon can be! Welcome to
The Service Delivery Project Manager is the person responsible for
leading a project from
its inception to execution. This includes planning, executing, and
managing the people, resources, and scope of the project. Project
Managers must have the discipline to create clear and attainable
objectives and to see them through to successful completion. The
project manager has full responsibility and authority to complete
the assigned project.
The Service Delivery Project Manager ensures that the project is
delivered on time, on budget, and to the required quality standard.
He/she ensures the project is effectively resourced and manages
relationships with a wide range of groups and project contributors.
The Project Manager is also responsible for managing the work of
consultants, allocating and efficiently utilizing resources, and
maintaining a cooperative, motivated, and successful team.
Strong knowledge of structured cabling, network infrastructure and
hardware, and wireless applications is required.
Strong interpersonal as well as verbal and written communication
Ability to thrive in high-pressure situations and multi-task in a
Identify, predict, and solve problems with the delivery of the
Prioritize duties with minimal supervision to meet deadlines.
Demonstrated knowledge of project management principles and
processes to provide customer and personal services including
customer needs assessment, meeting quality standards for services,
and evaluation of customer satisfaction.
Using logic and reasoning to identify the strengths and weaknesses
of alternative solutions, conclusions, or approaches to
Other duties as assigned.
Some travel may be required.
Associate degree or bachelor's degree in computer
science/programming or IT Networking and PMP.
Expert knowledge of either IT networking, router/server/switch, low
voltage cabling, fiber,
audio/visual, wireless APs with Ekahau certification with strong
knowledge of wireless
installation & turn-up, DAS, Access Control for building
Proven project management/project execution experience including
the ability to plan and manage projects and processes, allocate
resources, monitor progress, provide customer updates, project
closeout, and invoicing.
Excellent written and verbal communication skills.
Excellent customer service skills.
Minimum Position Qualifications:
High School Diploma or GED
4 plus years of prior relevant experience
Demonstrated effective project management skills.
Strong verbal and written communication skills.
Strong customer service skills.
Strong data gathering/research and analysis skills.
Work experience with IT network engineering, router/server/switch,
low voltage/structured cabling, fiber, audio/visual, wireless APs,
RF, building automation, and surveys.
Proven ability to multitask, set and manage priorities based on
Ability to work a flexible work schedule as needed including
planned and unplanned overtime which may include weekends.
Bending, stooping, climbing, crawling under desks, and lifting to
Fast-paced, customer-driven environment. Portions of the day may be
spent outside with sporadic visits to operational areas resulting
in exposure to a variety of temperatures and prevailing weather
This may also result in exposure to dust, odors, gases, vapors, wet
or slick surfaces, and loud noises.
Where appropriate, wears personal protective equipment (PPE) in
compliance with Company standards and governmental regulations.
The extension of regular working hours is occasionally necessary to
complete time-sensitive projects, attend training or respond to
emergencies. Additionally, work may be required on weekends and
holidays as dictated by business demands.
ESOP Company- Employee Stock Ownership Plan
Employer-paid health insurance for each full-time employee
Life Insurance Policy
Alamon's safety initiatives include our in-house learning
management system AlamonU which provides a modern approach for
training a national and remote workforce in addition to traditional
Alamon is committed to safety and has earned Ericsson's 2018
Supplier of the Year Safety Award. Our teams have received
commendations from safety giants such as Bechtel Corporation.
Alamon's total U.S. EMR ratings speak volumes about our strong
commitment to safety.
Alamon Inc is an employee-owned company that has been providing
contract labor to the telecommunications industry since 1975. We
offer workforce solutions to industry-leading equipment
manufacturers, communications companies, and utilities nationwide.
Keywords: Alamon Inc., Reno , Service Delivery Project Manager - Reno, NV., Executive , Reno, Nevada
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