Engineering Manager (Remote)
Location: Carson City
Posted on: June 25, 2022
Frontdoor is a company that's obsessed with taking the hassle out
of owning a home. With services powered by people and enabled by
technology, it is the parent company of four home service plan
brands: American Home Shield, HSA, Landmark and OneGuard, as well
as ProConnect, an on-demand membership service for home repairs and
maintenance, and Streem, a technology company that enables
businesses to serve customers through an enhanced augmented
reality, computer vision and machine learning platform. Frontdoor
serves 2.2 million customers across the U.S. through a network of
approximately 17,000 pre-qualified contractor firms that employ an
estimated 60,000 technicians. The company's customizable home
service plans help customers protect and maintain their homes from
costly and unexpected breakdowns of essential home systems and
appliances. With 50 years of home services experience, the company
responds to over four million service requests annually. For
details, visit frontdoorhome.com.
As the Software Engineering Manager, you will be responsible for
envisioning product development and providing strategic management
direction for the Customer Succes Center team. You will analyze,
design, and develop software enhancements and new modules for our
service platform, as well as manage development project from
initial design through testing and completion. This role is highly
critical to the operations of our Customer Success teams and will
be pivotal in how agents provide the best service to our
Responsible for the coordination of and planning for the company's
information technology architecture.
Consult with internal departments to identify customer needs and
include them in project objectives. Provide support regarding
product development to internal departments.
Research product development options and provide analysis for
Manage development projects from initial design through testing
while providing strategic management direction. Design, develop,
modify, adapt and implement short and long-term solutions to IT
needs through new and existing applications, systems architecture,
network systems, and applications infrastructure.
Lead and mentor a team of senior/staff software engineers in
Review system requirements and business processes; code, test,
debug, and implement software solutions.
Prioritize, plan, and track project progress.
Involved in direct planning of long and short-term infrastructure
improvement projects, including design, budgeting, and
Manage teams to achieve diverse objectives in replicable, scalable
Collaborate with team members to identify strengths and weaknesses
of applications and improve upon them.
Bachelor's degree in Computer Science, Information Systems, or
Technical expertise in React, Angular, .Net, or GoLang a plus
Experience in testing automation frameworks, continuous
integration, and build pipelines
5+ years of software development experience and 1+ year supervisory
Maintains knowledge of leading-edge technology
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Job Locations US-CO-Denver - US-CA-Sacramento - US-NV-Carson City -
US-AZ-Phoenix - US-TN-Memphis - US-TX-Austin - US-WA-Olympia -
Type Full Time
Company AHS American Home Shield Corp
Keywords: Frontdoor, Reno , Engineering Manager (Remote), Executive , Carson City, Nevada
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