MULTI ASSET PROTECTION MANAGER-NV-Virtual

Company: Home Depot USA, Inc.
Location: Reno
Posted on: May 15, 2022

Job Description:

Position Purpose: The Multi-Store Asset Protection Manager (MAPM) is responsible for teaching, coaching, and training associates to ensure the effective execution of core Asset Protection initiatives. They are responsible for driving core programs and strategies relating to theft and fraud mitigation, operational excellence, safety, and environmental compliance in The Home Depot stores without adding complexity or tasking to the stores' operation. They must be able to multi-task across stores and gain the partnership of the District Manager, Store Manager, Store Leadership Team, APS and other store associates to achieve the goals and business objectives of the AP and Store Operations leadership teams. Major Tasks, Responsibilities & Key Accountabilities: Internal and External Theft and Fraud 50% of time Perform timely entry of internal cases into the case management system in accordance with AP Policy; to include activity scans, review alerts, and physical security Review available resources to identify key theft trends by class and SKU for internal and external theft and create solutions Conduct timely interviews for internal theft cases identified by MAPM or Central Investigations Team (CIT) Timely review, approve, or reject external cases submitted by the Aseet Protection Specialists Build partnerships with local law enforcement in order to strengthen THD's brand Daily, weekly and monthly review of business practices, exception base reporting, theft portal and AP Performance Hub Review and analyze shrink performance within the district and by store location Monitors shrink indicators and drives execution of initiatives Review and analyze shrink performance within the district and by store location Manages the Company's shrink reduction strategy People 25% of time Make hiring decisions and take disciplinary action including termination (leveraging HR resources) Staff and schedule AP associates to meet the needs of the business utilizing theft trends and store tips Teach, coach, train, and develop AP associates to ensure theft mitigation processes are executed, developing leads, documenting known thefts, cases are documented properly and opportunities are addressed Conduct performance reviews, utilize performance management to address performance opportunities, and attend RDO and district talent review Coach and train associates on proper safety behaviors and environmental/regulatory processes to include execution of Handling Hazardous Materials (HHM) program and Store Readiness Checklist (SRC) process Driving Execution 25% of time Drive execution of the Merchandise Protection Standards (MPS), Pick Ticket, and Lockup programs Review Front End Accuracy standards to include Accuracy/Theft and Fraud initiatives and G.E.T initiatives Ensure stores are driving a safety culture by promoting safety initiatives Manages execution of 3rd party guard resources. In partnership with DHRM, DM, de-escalation of serious incidents and threats of violence Teach, coach, and train store leadership and associates on theft/fraud, operational shrink and shrink mitigation initiatives Nature and Scope: Reports to Regional Director, Operations (RDO) This position oversees Asset Protection Specialists This positions may require overnight travel Environmental Job Requirements: Environment: 2. Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion. Travel: Typically requires overnight travel less than 10% of the time. Additional Environmental Job Requirements: Physical Job Requirements Most of the time is spent located in a comfortable indoor area with frequent opportunity to move about. There may be exposure to mild physical discomforts from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights Working Conditions Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Keywords: Home Depot USA, Inc., Reno , MULTI ASSET PROTECTION MANAGER-NV-Virtual, Executive , Reno, Nevada