MULTI ASSET PROTECTION MANAGER-NV-Virtual
Company: Home Depot USA, Inc.
Location: Reno
Posted on: May 15, 2022
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Job Description:
Position Purpose: The Multi-Store Asset Protection Manager
(MAPM) is responsible for teaching, coaching, and training
associates to ensure the effective execution of core Asset
Protection initiatives. They are responsible for driving core
programs and strategies relating to theft and fraud mitigation,
operational excellence, safety, and environmental compliance in The
Home Depot stores without adding complexity or tasking to the
stores' operation. They must be able to multi-task across stores
and gain the partnership of the District Manager, Store Manager,
Store Leadership Team, APS and other store associates to achieve
the goals and business objectives of the AP and Store Operations
leadership teams. Major Tasks, Responsibilities & Key
Accountabilities: Internal and External Theft and Fraud 50% of time
Perform timely entry of internal cases into the case management
system in accordance with AP Policy; to include activity scans,
review alerts, and physical security Review available resources to
identify key theft trends by class and SKU for internal and
external theft and create solutions Conduct timely interviews for
internal theft cases identified by MAPM or Central Investigations
Team (CIT) Timely review, approve, or reject external cases
submitted by the Aseet Protection Specialists Build partnerships
with local law enforcement in order to strengthen THD's brand
Daily, weekly and monthly review of business practices, exception
base reporting, theft portal and AP Performance Hub Review and
analyze shrink performance within the district and by store
location Monitors shrink indicators and drives execution of
initiatives Review and analyze shrink performance within the
district and by store location Manages the Company's shrink
reduction strategy People 25% of time Make hiring decisions and
take disciplinary action including termination (leveraging HR
resources) Staff and schedule AP associates to meet the needs of
the business utilizing theft trends and store tips Teach, coach,
train, and develop AP associates to ensure theft mitigation
processes are executed, developing leads, documenting known thefts,
cases are documented properly and opportunities are addressed
Conduct performance reviews, utilize performance management to
address performance opportunities, and attend RDO and district
talent review Coach and train associates on proper safety behaviors
and environmental/regulatory processes to include execution of
Handling Hazardous Materials (HHM) program and Store Readiness
Checklist (SRC) process Driving Execution 25% of time Drive
execution of the Merchandise Protection Standards (MPS), Pick
Ticket, and Lockup programs Review Front End Accuracy standards to
include Accuracy/Theft and Fraud initiatives and G.E.T initiatives
Ensure stores are driving a safety culture by promoting safety
initiatives Manages execution of 3rd party guard resources. In
partnership with DHRM, DM, de-escalation of serious incidents and
threats of violence Teach, coach, and train store leadership and
associates on theft/fraud, operational shrink and shrink mitigation
initiatives Nature and Scope: Reports to Regional Director,
Operations (RDO) This position oversees Asset Protection
Specialists This positions may require overnight travel
Environmental Job Requirements: Environment: 2. Located in a
comfortable indoor area. Conditions could produce mild discomfort
on occasion. Travel: Typically requires overnight travel less than
10% of the time. Additional Environmental Job Requirements:
Physical Job Requirements Most of the time is spent located in a
comfortable indoor area with frequent opportunity to move about.
There may be exposure to mild physical discomforts from factors
such as dust, fumes or odors, temperature extremes, loud noise,
strong drafts, or bright lights Working Conditions Located in a
comfortable indoor area. Any unpleasant conditions would be
infrequent and not objectionable.
Keywords: Home Depot USA, Inc., Reno , MULTI ASSET PROTECTION MANAGER-NV-Virtual, Executive , Reno, Nevada
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