Insurance Account Manager
Company: Strategic HR Partners
Posted on: January 13, 2022
If you are passionate about the insurance industry and building
long-lasting relationships with clients, we would love to talk to
you about our full-time position:
Insurance Account Manager
The Laughton Company was founded in 1972 by Jim Laughton and is
currently under the management of Mitch Laughton. As shareholders
of National Financial Partners (NFP), one of the largest strategic
alliance of independent brokers in the United States (*Ranked 10th
based on total revenue (2010) financialplanning.com June 2011). The
professionals at the Laughton Company specialize in corporate
benefits consulting, including employee medical, dental, vision,
disability and life insurance, executive benefit planning, deferred
compensation and retirement plans, including 401(k), collaborative
design and implementation of Cafeteria plans, HSA's, HRA's , FSA's
and human resource assistance tools, in addition to customized
business succession plans and estate analysis with offices in Reno
and Las Vegas.
The philosophy of the professionals at the Laughton Company is to
serve as advocates & strategic partners for businesses desiring
innovative and customized solutions for their employee benefit
plans has enabled them to provide leading edge strategies that
bring a tangible result to the bottom line. The professionals at
the Laughton Company are renowned for their commitment to high
service ideals and standards.
We offer an excellent total compensation package that includes the
following: Paid time off, Medical, Dental, Vision, Life and
ABOUT THE JOB
The Insurance Account Manager helps companies and their employees
to choose the best outcome with their benefits programs. We are
looking for someone who is passionate about the insurance industry
and building long lasting relationships with existing clients. The
Insurance Account Manager will provide, maintain, and improve
services while building professional relationships. The Insurance
Account Manager will provide advisory service in promoting of
health and welfare programs.
Job Type: Full-Time
Job Location: Reno, NV
Overview of Job Functions and Responsibilities of the Insurance
Identifying service problems, program trends, developing and
delivering solutions to the client within time frames that meet &
exceed the client's expectation.
Resolving account performance issues and developing meaningful
action plans to improve performance.
Review benefits options and alternative options that become
available each year with clients.
Research, prepare, negotiate and deliver client benefits analysis
and renewal pricing to new and existing clients. Achieve renewal
goals and attend renewal meetings for assigned accounts.
Liaising with carriers and vendors to check on the progress of
Continually support the service needs of clients daily by answering
benefit questions and obtaining solutions that arise with client
billing, eligibility, enrollment and claims.
Keep clients apprised of new laws/regulations that affect their
Research and compile employee benefit information for WRAP
documents to maintain company compliance.
Identify service problems, program trends, developing and
delivering solutions to the client within time frames that meet and
exceed the client's expectations.
Establish and maintain effective relationships with company
owner/executive contacts authorized to make decisions through
meetings, telephone calls, text messages and emails.
Assist with client Open Enrollment meetings and employee benefits
communication. Prepare enrollment packets and materials for open
Set-up and coordinate new account implementation.
Propose and sell additional products and services.
Work as a liaison between company field operations, corporate
divisions, assigned clients, carriers, brokers, agents and other
Resolve account performance issues and develop meaningful action
plans to improve performance.
Develop mutually agreed upon key performance indicators with
assigned accounts to monitor performance.
Manage and coordinate client audits and file transfers.
You are passionate about the insurance industry and building
long-lasting relationships with clients.
Skills, Knowledge, and Abilities:
Account Management experience in the insurance industry.
Excellent customer service skills.
Successful track record in relationship management.
Ability to communicate using problem solving and critical thinking
skills to meet customer needs.
Enthusiastic about the insurance role in providing businesses with
products that match their company needs and goals.
Familiarity with insurance products and employee benefits
Knowledge of brokerage, insurance, money management, estate
planning, financial planning and/or retirement planning
Excellent verbal, written and interpersonal communication
Attention to detail and ability to work under pressure.
Ability to manage multiple tasks and adapt to an ever-changing
Strong computer skills with database management and Microsoft
Education, Licensing and Experience
3+ years of experience in employee benefits in the health and life
industry, with an emphasis on customer service.
2+ years of financial services and/or insurance industry
Associate/Bachelor's degree in related field or equivalent
Nevada Life and Health License (must be able to obtain
Insurance Account Manager
Keywords: Strategic HR Partners, Reno , Insurance Account Manager, Executive , Reno, Nevada
Didn't find what you're looking for? Search again!