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Remote Human Capital Management Software Customer Advocate

Company: Paycor, Inc
Location: Reno
Posted on: May 5, 2021

Job Description:

A human capital management software company is filling a position for a Remote Human Capital Management Software Customer Advocate. Must be able to: Take ownership and troubleshoot the less complex issues Support customers as an advocate by educating and counseling them on procedures Identify and troubleshoot appropriate next steps for more complex cases Qualifications for this position include: Bachelor---s degree preferred or 4 years equitable business experience 1-2 years supporting customers via phone 1-2 years of multi-channel customer service experience Proven excellence in customer service and relationship building skills Familiarity with HCM software, including the ability to troubleshoot software configurations Excellent understanding of Operating Systems and MS Office products

Keywords: Paycor, Inc, Reno , Remote Human Capital Management Software Customer Advocate, Executive , Reno, Nevada

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