Site Services Manager
Company: Apple
Location: Reno
Posted on: January 12, 2021
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Job Description:
SummaryPosted: Dec 19, 2020Weekly Hours: 40 Role
Number:200207556Imagine what you could do here. At Apple, new ideas
have a way of becoming extraordinary products, services, and
customer experiences very quickly. Bring passion and dedication to
your job and there's no telling what you could accomplish. Do you
wish to be challenged to think creatively?The Data Center
Operations Team is looking for a strong leader for a Site Services
Manager position in our Reno, NV data center. Candidate will
provide focused, expert-level functional knowledge and in support
of data center operations. This role is responsible for providing
direct support for the datacenter service---s uptime as well as
supervision to a team of Data Center Technicians. This is a
fast-moving, dynamic environment where flexibility and
resourcefulness are key attributes needed for success. Excellent
project and time-management skills, with an ability to prioritize
and drive critical tasks and objectives in support of
organizational goals is valued.Key Qualifications5 years of
management experience in a fast-paced data center or equivalent
environment.Strategic thinker who understands the complexities of
how the different functions within a datacenter intersect.Ability
to inspire, coach, train, and develop personnel to consistently
provide extraordinary customer service and aim for results.Ability
to forge collaborative relationships with cross-functional teams
and vendors.Strong and effective written and verbal communication
skills with the ability to tailor your message to your
audience.Experience presenting technical information detailing
specific projects or schedules.Able to adapt and flex schedules to
align with business needsExperience directing a team of both
managers and individual contributors alikeIT management experience,
candidate should have had installation, delivery or operations
management of an IT environment for 5 years.Experience in working
with servers, storage hardware or network hardware for at least 5
years.DescriptionThis role is for a data center site services
manager who is responsible for a team executing on the
installation, service, repair, support maintenance and
decommissioning of network, storage and compute assets in our Reno,
NV datacenter. The site services manager works closely with various
planning teams on installation forecasts, builds of IT cabinets and
both manages and reports on on space and power consumption. An
understanding of datacenter power and cooling principles is used to
maximize efficiency of the datacenter. Additionally the site
services manager will interact directly with the local data center
facility manager to ensure the uptime of the environment. The
candidate will have an opportunity work cross functionally with
internal business groups to provide best in class service as well
as work with internal support groups such as the NOC and SRE teams
on process improvements as well as partnerships for monitoring and
issue resolutions. Keeping Apple---s services online while
continuing to install capacity are key responsibilities for this
role.Education & ExperienceBachelor Degree or equivalent experience
encouragedAdditional RequirementsAdditional areas of responsibility
include providing reporting on key performance indicators, defining
team goals for efficiency, managing assets and leading a team of
data center technicians.
Keywords: Apple, Reno , Site Services Manager, Executive , Reno, Nevada
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