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Regional Director of Enrollment Services

Company: Carrington College
Location: Reno
Posted on: January 9, 2021

Job Description:

Job Title: Regional Director of Enrollment ServicesDepartment: Enrollment ServicesLocation: Carrington College Campus Location in the RegionReports To: RVP OperationsClassification: Full-time, ExemptSummaryThe Regional Director of Enrollment Services ensures full compliance in all recruiting activities and adheres to all laws and regulations governing student recruitment activities as well as upholding Carrington College conduct and ethics expectations.The Regional Director of Enrollment Services supports the Directors and Assistant Directors of Enrollment Services and the Campus Directors in the training and operations of the Enrollment Services departments at all assigned locations. The Regional Director of Enrollment Services is responsible for successfully leading training and processes necessary for the campuses to meet or exceed enrollment services department operational goals and objectives. This position will located at within driving distance of a Carrington College Campus. Travel is required (up to 75%).Essential Duties and Responsibilities

  • Ensures full compliance in all recruiting activities and adheres to all laws and regulations governing student recruitment activities as well as upholding Carrington College conduct and ethics expectations.
  • Support the Directors and Assistant Directors of Enrollment Services in the training, development, performance management of department, including conducting observations of Enrollment Services team as appropriate.
  • Conducts at a minimum, weekly touchbase meetings with each Director/Assistant Director of Enrollment Services and attends other departmental meetings to support operations.
  • Collaborate with Student Finance and Academic Affairs on cross-departmental processes and projects.
  • Provides oversite, feedback and direction for maximum efficiency to meet or exceed all performance expectations and goals.
  • Participates in at least one New Student Review at each location twice per year to provide feedback to improve the effectiveness of the process.
  • Provides feedback and training as appropriate to generate personally-developed referrals at the campus level.
  • Provides accurate and timely enrollment forecasts.
  • Maintain appropriate staffing levels at each location.
  • Serves on committees, task forces and advisory groups as appropriate.
    • Travels regularly (up to 75%) to support the campuses.
    • This position is located at or within driving distance to a Carrington College Campus.
      • Completes other duties as assigned.Supervisory ResponsibilitiesThis position may have direct supervisory responsibilities.CompetencyTo perform the job successfully, an individual should demonstrate the following competencies:Business Acumen - Leverages knowledge of the business to develop solutions balancing business needs with organizational risk.Analytical Thinking - Synthesizes complex or diverse information to identify trends and develops proactive solutions to minimize risks to the business.Conflict Resolution - Takes actions that resolve conflicts in a manner that is best for both the organization and the individuals involved; addresses complaints and problems quickly and effectively; keeps all parties informed of the status.Professional Development - Commits to his/her professional development and personal development to stay current in field. Identifies development needs for leaders and staff based on recurring or systemic issues.Language Skills - Strong verbal and written communication skills; ability to build relationships and influence hiring decisions.Computer Skills - To perform this job successfully, an individual should have experience with Microsoft Office Suite, intermediate Excel skills. Experience in working with customer relationship management solutions.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience
        • Bachelor's degree required. Master's degree preferred.
          • Minimum of 10 years of Management level Enrollment Services/Admissions or non-durable goods sales experience.
          • Prior direct supervisory experience required.
            • Experience managing multiple locations and/or nationwide recruitment territories with a proven record of success preferred.
              • Strong organizational and project management skills. Must be able to workon many different types of projects and seeing each to a successful completion.
              • Demonstrated successful multi-tasking and time management skills in a fast-paced environment.
              • Effective problem-solving and consultative skills.
              • Excellent interpersonal, written and oral communications skills required.
              • Proficiency with Microsoft Office Suite - Word, Visio, Excel and PowerPoint.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; talk and hear. The employee is frequently required to walk. The employee is occasionally required to stand; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions and outside weather conditions. The noise level in the work environment is usually moderate.

Keywords: Carrington College, Reno , Regional Director of Enrollment Services, Executive , Reno, Nevada

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