Field Service Technician
Company: Yamato Corporation
Location: Reno
Posted on: May 4, 2024
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Job Description:
Description:Yamato is a global manufacturer of weighing
equipment used in the food packaging industry. Yamato has been a
successful world leader in weighing for over 100 years. Yamato
Corporation, headquartered in Grafton, Wisconsin, supports the
sales and service needs of Yamato scales in North, Central, and
South America. Yamato Corporation is a subsidiary of Yamato Scale
Co., Ltd., located in Akashi, Japan.Learn more at
YamatoAmericas.comYamato BenefitsEligibility on first day of
employment for company-paid benefits such as health, dental,
vision, life insurance, short- and long-term disability subject to
plan terms.**Yamato currently pays for 100% of the health, dental
and vision premiums!!!Eligibility for 401(k) plan on 1st day of
month following 30 days of service with a company match of 4% on
employee deferral of 5% or more. Additionally, you are fully vested
in the employer match on Day 1 if enrolled in the plan!18 paid time
off (PTO) days accrued by calendar year.Ten (10) Company-paid
holidays per calendar yearJob FunctionAssists customers with the
installation or troubleshooting of their equipment either by phone
or travels to their facility to physically perform these tasks.
Makes recommendations for upgrades to improve line performance
based on product run.FIELD SERVICE TECHNICIAN ESSENTIAL
FUNCTIONS:Performs all services related to inspections,
maintenance, repair troubleshooting, training and start-up of
equipment sold to customers.Recognizes any problems that might
occur during an installation and address them to the customer or
one of our engineers to figure out how to resolve the
issue.Recognizes potential problems with existing equipment and
develops solutions with the ability to adapt to various engineering
designs, applications, and process criteria.Requires vast knowledge
of running different types of products on our machinery and ability
to recognize problems that may occur.Reads and understands wiring
and function diagrams while working on equipment.Includes up to 90
percent travel time and work on weekends when needed.When not at a
customer location, provides customer phone support.Conducts
training classes and answers customer questions.Assumes leadership
role during large installations.Additional duties as assigned.FIELD
SERVICE TECHNICIAN ADDITIONAL RESPONSIBILITIES:Trains other company
field service technicians. Checks to ensure customer facilities are
suitable for installation of our machinery. Manages complex and
special customer projects. Works as assigned to cover absences and
balance the workload at busy times of the
year.Requirements:Associate degree in electrical/mechanical
engineering or five to ten years of experience in the installation,
troubleshooting and repair of packaging machinery.Ability to
communicate with customers in a diplomatic and professional manner.
Demonstrate a high level of leadership skills.Technician must be
proficient in computer skills such as Microsoft office.Should have
a valid driver's license and must be insurable.Requires a passport
to travel outside of the United States.Located within 1 hour of a
major airport.Ability to climb ladders and platforms averaging 15
feet high.Yamato Offers-- Above industry standard pay-- Generous
time off-- Working with interesting products-- Stable employment--
A clean and safe working environment-- You make the
differencePHYSICAL DEMANDS:While performing duties of this job,
employee is regularly required to stand, walk, reach with hands and
arms, climb or balance, and stoop, kneel, crouch, or crawl.
Technician must also be able lift 50 lb. regularly and work
flexible hours based on assignments. Must be able to use standard
hand tools and work in small areas. Climb ladder, height tolerance
(not afraid of heights). Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. Must be able to operate motor
vehicle.PI4056566a5830-25660-34386081
Keywords: Yamato Corporation, Reno , Field Service Technician, Engineering , Reno, Nevada
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