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Business Office Manager

Company: QHR Health
Location: Reno
Posted on: September 22, 2022

Job Description:

Welcome to QHR Health! At QHR Health, we've been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.The QHR Health difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. QHR Health's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.We're looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with QHR Health, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.QHR Health's corporate headquarters is located in Brentwood, TN. For more information, visit . ResolutionRCM At QHR Health, we've been making local healthcare better for more than 40 years. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable, including revenue cycle management through our service line, ResolutionRCM.We're looking for talented, motivated professionals with a desire to help the 110+ independent hospitals we serve to join our team. Working at ResolutionRCM, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives and make a meaningful difference for independent hospitals, in a collegial atmosphere of professionalism and teamwork.QHR Health's corporate headquarters and ResolutionRCM are located in Brentwood, TN. For more information, visit Description We are seeking a traveling Business Office Manager . The position is responsible overall for the Patient Financial Services areas of: Patient Access, Scheduling, Insurance Verification, Pre-Registration, Financial Counseling, Billing, Collections, Cash Posting and Adjustments necessary to finalize medical accounts. Specifically, they will be overseeing the day-to-day activities of the staff they are supervising on site or remotely for a client hospital. Focusing the team's efforts and ensuring diligent team follow-up are crucial to this position. Leadership capabilities such as answering relevant questions, setting goals, allocation of resources, monitoring, trending of AR and staff accountability are essential. Hands-on on training of staff is a key element of this role. 80-90% travel to client site is required. Essential Functions Being hands-on with day-to-day activities which may include all PFS areas of the revenue cycle Overseeing daily billing and collections for all AR financial classes (Medicare, Medicaid, Worker's Compensation, BCBS, HMOs/PPOs, commercial insurance, self pays, etc.) Proper interpretation and follow-up on contracts with insurance companies pertaining to rates, discounts and filing instructions Proper utilization of federal and state credit collection regulations and guidelines Supervise on site or remote analysts and/or hospital staff Establish and conduct weekly staff meetings Facilitate and coordinate staff training and education Properly handle HR related issues including but not limited to new hire orientation, staffing coverage, time off approvals, timecards, counseling/discipline, and evaluations. Prepare and timely submit all Company and client required reports Track and monitor staff productivity Understands relevant RCM KPIs to analyze and plan strategies to increase cash and reduce AR Coordinates agenda, presents findings on all scheduled conference calls Other duties as assigned. Required Skills and Experience Minimum five (5) years of general hospital business office billing and collections experience A high level of professionalism displayed by appearance and conduct Understands A/R management concepts Understands general hospital and clinic and business office operations Understand critical access hospital business office operations Medical office or medical terminology training Expert level billing and/or collections with Medicare, Medicaid, commercial and/or self-pay Medical billing software expertise in (but not limited to): SMS Meditech, CPSI, Healthland, HMS, HBOC, Meditech, Rycan, Emdeon, etc.) Extensive knowledge in MS Windows operating systems (Windows 7, Windows 8, Windows 8.1, Windows 10) Extensive knowledge in MS Exchanges, MS Office 365 Extensive knowledge in MS Word, Excel, Outlook, Skype, SharePoint, Adobe Acrobat Excellent written and verbal skills Ability to manage workload and prioritize while multi-tasking Critical thinking skills Ability to work with all levels of employees and clients Impeccable attention to detail Ability to convey enthusiasm about departmental objectives and stimulate others for improvement Willingness to answer team member's questions and/or research the question to find the answer A team player, always willing to contribute to the whole of the organization Education High school diploma or GED required; college degree or some college preferred Additional certification/training via CMS MedLearn, HFMA, AHAM, AMA preferred Work Environment - Mental/Physical Activities Requires prolonged sitting, some bending, stooping, and stretching High level of manual dexterity sufficient to perform the essential functions of the position as the ability to operate a computer keyboard, photocopier, telephone, calculator, and other office equipment Ability to read numbers, reports and computer terminals Ability to use the telephone and communicate to others in an efficient manner Ability to give, receive and analyze information Ability to formulate work plans and follow through to completion Ability to solve problems inherent to the position and analytical skills to assess situations Ability to conceptualize, plan, organize and communicate conceptsJob Type: Full-timeBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insuranceSchedule: Monday to FridayWillingness to travel: 50% (Required)Work Location: One location

Keywords: QHR Health, Reno , Business Office Manager, Administration, Clerical , Reno, Nevada

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