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Service Receptionist

Company: Jaguar Land Rover Reno
Location: Reno
Posted on: May 15, 2022

Job Description:

Job DescriptionFindlay is one of the largest & fastest growing automotive groups in Southwest U.S. We're seeking top talent to help grow our business and keep up with the high demand. This is a great opportunity to join a team that's offers growth & recognizes hard work.Benefits:

  • Great working environment
  • Paid Training
  • Medical
  • Dental and Vision insurance
  • 401K Responsibilities
    • Greets customers at the cashier window in a pleasant and professional manner.
    • Schedules Service appointments.
    • Assists customers and Service Advisors with follow up and status inquiries.
    • Receives cash, checks and credit card payments from customers; records amount received.
    • Makes change and issues receipts to customers.
    • Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
    • Reconciles cash drawer daily.
    • Works with department managers to keep abreast of new products and services offered, their features and value, and any changes in price.
    • Answers customer questions about service performed or products purchased, or refers them to someone who can.
    • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. Qualifications:
      • Outstanding communication skills both verbal and written.
      • Professional appearance and outstanding work ethic.
      • Great attitude with a high-energy personality.
      • Superior customer service skills.
      • Self-starter and self-motivated.
      • Ability to work well in a process-driven environment.

Keywords: Jaguar Land Rover Reno, Reno , Service Receptionist, Administration, Clerical , Reno, Nevada

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